Return and refund policy

Return & Exchange Policy

At Ceora Fine Jewelry, all sales are final.

Returns and exchanges are considered solely at our discretion and are not guaranteed. We reserve the right to deny any return or exchange request that does not meet our policy criteria.

Custom-Made Pieces
Jewelry that is custom-made or created specifically at your request is non-refundable and non-exchangeable under any circumstances.

Ready-Made Pieces
Select ready-made pieces from our collection may be eligible for exchange, provided they have not been altered in any way—this includes but is not limited to resizing, rhodium plating, or stone replacement by Ceora Fine Jewelry or any third party.

Request Window
All eligible exchange requests must be submitted within 7 days of the original purchase date. Requests made after this period will not be accepted.

By completing a purchase through our website, you acknowledge and accept the terms of this Return & Exchange Policy. Ceora Fine Jewelry reserves the right to update this policy at any time without prior notice